Leaders in property management

OM Property Management is one of the UK’s leading managing agents. We manage over 1,900 privately owned residential developments in England & Wales – that’s around 96,000 individual homes owned by our customers.

Meeting the needs of our customers and clients is our only aim.

We’re continuing to invest in technology, at no extra cost to our customers, especially our online services.

OM Your Property Online gives our customers (both property owners and tenants) access to the right information on the management of their home, such as accounts, property manager reports and service charge details. Paying service charges online is safe, secure and convenient.

By the end of 2011 all customers will be able to receive our new, industry leading online contractor tracking system that allows our customers to rate the performance of any work carried out on their development..

We follow legislation and industry codes of practice of The Association of Residential Managing Agents (ARMA) and The Royal Institution of Chartered Surveyors (RICS) as they apply to management of Service Charge accounts and the holding of customers’ money.

As a member of ARMA we are also committed to improving standards and support regulatory reform for our industry.

We received Investors in People accreditation in November 2009.

"Congratulations for achieving the IIP Standard. There has been some very encouraging work in the area of expectations and roles of managers." Anne Barrett, Investors in People

IIP - logo
We received Investors in People accreditation in November 2009

ARMA

"Full marks to OM Property Management for this trail-blazing innovative idea and full marks to them for making it work." David Salusbury, chairman of the National Landlords Association and ARMA Innovation Award judge

£500,000 our investment

in technology to enhance Customer Service in the last 2 years