Customer information guides
Our aim is to offer customers the best possible service by providing you with all the right information that will help you in answering a question or query you may have.
Use the ‘Search’ box at the top of our website to look for information on your query.
We also have an ever expanding library of Information Leaflets and Guides to download.
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Major Works
(PDF - 878.6 kB)
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Social Media
(PDF - 156.4 kB)
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Dealing with Urban Foxes on Your Development
(PDF - 224.9 kB)
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Digital Switchover
(PDF - 660.9 kB)
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Looking After Your Money
(PDF - 361.0 kB)
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Property Management Jargon Buster
(PDF - 70.2 kB)
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Guide to Fire Safety in Flats
(PDF - 617.6 kB)
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Customer Guide to Living with your Pump Station
(PDF - 256.3 kB)
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Gas Boilers with Concealed Flues
(PDF - 167.8 kB)
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Governance & Regulation Group
(PDF - 159.7 kB)
