The OM Property Management Team

We have one of the largest and most experienced operational teams in the industry with no less than 50 Property Managers split into eight geographical regions across England & Wales.

To see our video on how our Property Managers work on behalf of customers please click here.

Customer Services

Your first point of contact is our Customer Services team that can answer maintenance and accounts queries or general issues relating to your development.

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Our in-house teams:

Business Co-ordinators
Work closely with your Property Manager and liaise with contractors and suppliers, ensuring that repairs are carried out as quickly as possible.

Property Transfer
For an administration fee, we provide a property re-sale pack service for owners looking to sell their property.

Sublet
Most leasehold properties require consent to sublet and this team deals with all applications from customers who wish to sublet their property. We are obliged to have full details of any tenants in order to comply with the lease terms of your property. There is an administration charge for this service.

Credit Control
Ensure that appropriate reminders are sent out so that service charges are collected efficiently in order that we can maintain your development.

Estate Accountants
Ensure that annual accounts are prepared and audited in accordance with the Landlord & Tenant Act 1985 and the Commonhold & Leasehold Reform Act 2002.

Personnel
Support our Property Managers and Operational departments to ensure that we employ, train, pay and manage office-based and any development site staff (such as concierges or porters) to meet all relevant employment legislation.

Company Secretarial
Our in-house professional Company Secretarial department can act as the registered office and serve all applicable notices for Resident Management Companies (RMCs) and Right to Manage (RTM) Companies.